PRIVACY POLICY

Effective Date: 07/03/2025

1. Data Controller Information

NaturalQuery, located at [Insert Address], is the data controller responsible for processing your personal data. You can contact us at [Insert Contact Information], including for any data protection-related queries.

2. Purpose of Data Processing

We collect and process personal data for the following purposes:

  • To provide and improve our services, including the NaturalQuery application.
  • To manage user accounts and communicate with users.
  • For marketing and promotional purposes (only if you have consented).
  • To improve user experience and site functionality using cookies.
  • To comply with legal obligations, including the collection of data for tax and legal purposes.

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent (where applicable, e.g., for marketing or cookies).
  • Performance of a contract (e.g., user account creation, service delivery).
  • Compliance with a legal obligation.
  • Legitimate interests (e.g., improving our services, marketing).

4. Categories of Personal Data Collected

The personal data we may collect includes:

  • Identifying information: name, email address, phone number.
  • Financial information: payment data, such as credit card details.
  • User activity: IP address, browser type, usage patterns (via cookies).
  • Location data (if applicable, depending on the service you are using).

5. Data Recipients

We do not sell or share your personal data with third parties, except in the following cases:

  • Service providers that assist us with operating the website and offering our services (e.g., hosting services, payment processors).
  • To comply with legal obligations or to protect our rights.

6. Your Rights

As a user, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of your personal data.
  • Right to rectification: You can request the correction of inaccurate data.
  • Right to erasure: You can request the deletion of your data (subject to legal obligations).
  • Right to object: You can object to the processing of your personal data in certain circumstances.
  • Right to withdraw consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at [Insert Contact Information].

7. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, data will be securely deleted.

8. Security Measures

We take appropriate technical and organizational measures to ensure the security of your personal data, including encryption and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

We do not transfer your personal data outside the European Economic Area (EEA) unless necessary to provide our services. If we transfer data outside the EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Use of Cookies

We use cookies to enhance the user experience and analyze site usage. By using our website, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences at any time through your browser settings.

For more information on how we use cookies and how you can manage them, please refer to our [Cookie Policy].

11. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on this page.