Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you interact with our digital platforms, including our website (naturalquery.eu) and native applications for windows or android, or when you make a purchase, submit billing details, or contact us directly.

1. Personal Information We Collect

We collect “Device Information” such as:

• CPU type, IP address, language, os version, time zone
• Web browser, IP address, time zone
• Cookies, log files, web beacons
• Pages visited and referring links

We also collect “Order Information” like your name, address, billing and payment details, email, and phone number.

2. How Do We Use Your Information?

We use Order Information to fulfill purchases and communicate with you. We use Device Information to detect fraud and improve our application and service.

3. Sharing Your Information

We may share website data with third-party services like Google Analytics. Learn more: Google Privacy Policy and opt-out here.

6. European Customers’ Rights

European residents may request access, correction or deletion of personal data. We process data to fulfill contracts or pursue legitimate business interests.

7. Data Transfers

Your data will remain within the European Union and will not be transferred to third countries outside the EU.

8. Data Retention

We retain Order Information unless requested otherwise.

9. Minors

The application and the site is not intended for individuals under 18.

10. Changes

We may update this Privacy Policy to reflect changes in practices or legal requirements.

For any questions regarding these Privacy terms and conditions, please contact us at hello@naturalquery.eu.