Terms & Conditions

Effective Date: June 19, 2025

Welcome to our website. By accessing or using this site, or by using our application, you agree to be bound by these terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website or our application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, we recommend that you do not use our services or the application, and that you uninstall it.

2. Modifications

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with the revised date. Continued use constitutes acceptance of any changes.

3. Intellectual Property

All content, trademarks, graphics, and materials on this website are owned or licensed by us and protected by copyright and intellectual property laws. Unauthorized use is strictly prohibited.

4. User Responsibilities

  • Ensure all information provided during registration or usage is accurate and complete.
  • Maintain the security of your database credentials and application credentials.
  • Use the Service only for lawful purposes in accordance with applicable laws and regulations.
  • Do not engage in unauthorized copying or distribution.
  • Do not attempt to gain unauthorized access to the app code or its data.

5. Payment and Refunds

All purchases are final unless otherwise specified. Refund requests will be considered on a case-by-case basis. Licensing fees may vary based on usage.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Data Privacy and Security

Data is processed and stored securely in compliance with applicable laws, including the GDPR where relevant. Personally identifiable data is anonymized when possible prior to being sent to LLM providers.

8. Third-Party Services

The application integrates with third-party LLM providers. These providers may process user data according to their own privacy policies and terms. We are not responsible for their actions.

9. Termination

The Service is provided “as is” without warranties. We are not liable for any indirect, incidental, or consequential damages that may occur from using the Service.

10. Termination

We reserve the right to terminate access to our services if you violate any terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Spain. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Madrid, Spain.

For any questions regarding these Terms, please contact us at hello@naturalquery.eu.